🔐 Privacy Policy for Neon Aura
🔐 Privacy Policy for Neon Aura
Last updated: August 5, 2025
At Neon Aura, accessible from https://neonauradecor.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our site.
📌 1. Information We Collect
When you interact with our website, we may collect the following personal data:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via third-party gateways)
- IP address and browser/device info
- Social profile information (if you use Google or Facebook login)
- Any data submitted through forms or checkout
📌 2. How We Collect Data
We collect information in several ways:
- When you register an account
- When you place an order
- When you use social login (Google/Facebook)
- When you browse our site (via cookies and analytics tools)
- When you contact us or subscribe to our mailing list
📌 3. How We Use Your Information
We use your data to:
- Process and deliver your orders
- Manage your account and support your experience
- Communicate with you about products, orders, or promotions
- Analyze traffic and improve our site’s performance
- Comply with legal obligations
📌 4. Cookies and Tracking
We use cookies to:
- Store login sessions and shopping cart contents
- Analyze site traffic (via Google Analytics)
- Measure ad performance (via Facebook Pixel)
When you first visit our website, you will be shown a cookie consent banner allowing you to accept or manage cookies.
📌 5. Third-Party Services
We share limited data with trusted third-party providers for site functionality:
- Google & Facebook (for social login and tracking)
- Google Analytics (for traffic analysis)
- Facebook Pixel (for marketing insights)
- Payment providers (e.g., PayPal, Stripe, Fawry)
- WooCommerce (our eCommerce platform)
- Email platforms (if you subscribe to our mailing list)
These services have their own privacy policies, and we recommend reviewing them.
📌 6. Data Retention
We retain your personal information as long as necessary to fulfill the purposes outlined in this policy, including order processing, customer support, and legal requirements.
📌 7. Your Rights
As a user, you have the right to:
- Access the personal data we hold about you
- Request corrections or updates to your information
- Request deletion of your account and data
- Withdraw consent for email marketing or tracking
To exercise these rights, email us at: othmandiab50@gmail.com
📌 8. Account Deletion & Data Requests
You may request your account to be deleted or your data exported by contacting us directly at othmandiab50@gmail.com. We will respond within a reasonable time.
📌 9. Data Security
We implement standard security measures to protect your data, including SSL encryption, secure payment gateways, and regular plugin/theme updates.
However, no method of transmission over the internet is 100% secure. Use the site at your own discretion.
📌 10. Changes to This Policy
We may update this policy from time to time. Updates will be posted on this page with a new “Last updated” date.
📌 11. Contact Us
For any privacy-related questions or requests, please contact: